Home 9 Testimonials

What helps future customers feel confident in our services is what our current customers are saying about us. Please post your experience with us on Google. We appreciate all feedback. If you are at all unhappy with our services please contact me directly at 847-230-9111 or email Chad@CaryGroveComputers.com and I will do everything I can to resolve it.

Thank you,
Chad Koralik

Please click on logos to post your experience with Cary Grove Computers.
We would appreciate posting on both sites.

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Nicole GaborekNicole Gaborek
21:26 08 Sep 23
I called them about trying to repair a 1984 Toshiba receiver that was having some electrical problems. I didn't know who else to call in the area but they were happy to try and help me. They had it fixed in about a week (replaced capacitors) and thoroughly tested it before giving it back to me. I'm so thrilled that they were willing to help me!
Javier GarciaJavier Garcia
21:20 14 Jul 23
Good customer service & prices
Og 24Og 24
21:14 08 Jul 23
Melissa GarskiMelissa Garski
18:22 24 Jun 23
Today my computer crashed and I wasn't able to access any files. Cary Grove Computers was busy, and I was leaving for a work trip tomorrow. They still took the time to have me come in to at least see if there was an option to fix things. They spend 30 minutes with me at the counter, and then gave me a trouble shooting option as a last step. I am happy to say that the last option worked- and they saved my computer! Not only did they go out of their way to take the time to assist, they also didn't charge me for this service. I will 100% recommend and always go back to Cary Grove Computers - SHOP LOCAL!
Neal TierneyNeal Tierney
20:33 16 Jun 23
The guy running this is a true computer wizard, if it can be fixed he'll fix it. And the pricing is Incredible, i ended up paying half of what I was expecting
John MaherJohn Maher
17:34 01 Jun 23
Cary Grove Computers is inexpensive with good service. They are knowledgeable and helpful.
Colleen TillColleen Till
14:14 22 May 23
Had 2 IPad repairs. Excellent service and reasonably priced. They’re very knowledgeable and helpful. The second repair went a little sideways and required additional work. Chad’s only goal was to make it right, and he did. You don’t find many businesses like this anymore. I highly recommend them.
William KoltonWilliam Kolton
21:37 17 Apr 23
Cary Grove Computers - is my place to go to for computer repair,virus, and questions.There prices are fair. I had a question about windows and they answer the without any hesitation and didn't embarrass me.
Carrie LubingCarrie Lubing
21:56 30 Mar 23
When I bought my computer I did not buy it with enough RAM. My needs have changed and I was running into a lot of issues with performance. It seemed like no one was going to be able to help me. Until I met Chad. He was honest from the start, but I had a feeling he would be able to help me. And he did. My computer works better than when I first got it. I can't thank Chad enough. My computer works like a dream now. I would highly recommend bringing your computer to his store if your having issues.
Robert WoodsRobert Woods
21:12 10 Mar 23
I have not been working with computers for the last 8 to 10 years. So when my computer when down I was not able to get it back up. I took it to Cary Grove. They were able to get it up and running. In no time. And it didn't cost me that much. The work was great and I would use them again.
Robert FisterRobert Fister
23:25 07 Mar 23
This was the first time I used Cary Grove Computers. My wife and I had multiple issues with our laptop. First, the laptop lost the ability to boot up Windows. Second, the laptop office suite was not working. Lastly, we had installed a new Xfinity Gateway and that resulted in a disruption to internet access. Chad was very professional, friendly, and patient as he explained each of the issues and proposed solutions to us. Chad was able to solve each of the laptop issues and returned our laptop in a very short period of time. All of this was done at a reasonable price. Based on this experience, I plan on using Cary Grove Computers for any future computer issues and highly recommend others to do the same.
Marge OMarge O
22:22 13 Feb 23
Awesome service!!! I dropped off my laptop that was having email and internet problems. I use it for business and of course this happened at the worst possible time (always, right?). It’s an older computer and I feared the worst. But Kyle and Chad were super reassuring and had my computer fixed and humming less than 24 hours later. Very reasonable too! I’m now a customer for life! Highly recommend!
Danielle TygerDanielle Tyger
20:04 20 Jan 23
Chad was incredibly helpful and kind. I thought my MacBook was toast after spilling some liquid on it, but Chad did everything he could to salvage it. In the end, none of my data was lost and although it took a bit of troubleshooting, my laptop is working great! 10/10 recommend.
John RedmondJohn Redmond
04:33 17 Dec 22
If there was a way to leave a 6th or 7th star, we would. We brought in a 50 year old semi-electronic game with a broken speaker. No one else would even try, and they got it to work. They were excited to help, and charged a very reasonable price. They helped make Christmas. Would 1000% recommend.
Scott KupermanScott Kuperman
17:18 10 Oct 22
Good people. Good place to do business. Professional, courteous and friendly and highly knowledgeable. They fixed my laptop. I have 7 computers so I will be returning to them any time I need PC repairs in the future.
Lynne FairchildLynne Fairchild
21:13 03 Oct 22
I use an iMac Desktop, and I have my own home-based business. For years, I have been looking for that person whom I can trust to work on my computer. You know, that person who always knows what to do, does it professionally and efficiently, and has fair prices. Chad at Cary Grove Computers is that person. Call him; then, you will have found that person too. Friendly, excellent, good-value service. Thank you, Chad!
Jackie KrausJackie Kraus
21:39 27 Sep 22
I had another successful experience with Chad. He was very helpful in assisting me with a Microsoft Word problem. Couldn't have done it without his positive approach to my frustration. I highly recommend Cary Grove Computers for service on Apple and other computers, as well as shopping for that good as new computer and other components. Very professional with great custom care.Thank you, Chad.Jackie Kraus
joe millerjoe miller
14:05 06 Sep 22
The team fixed my issue quickly the price was really what I thought was cheap for the quality of work they did. Also while I was there I bought a “used” 16” MAC Book Pro for a awesome price.
Kimberly PetersonKimberly Peterson
00:29 05 Aug 22
So helpful, and quick!! Kept me informed and answered all of my ridiculous questions. Cannot recommended enough!
Joe WoodburyJoe Woodbury
01:19 25 Jul 22
Got older Mack lol pro was in another shop for 3 weeks before that repair shop recommended Cary Croce Computers. 3 or 4 days later it was fixed and running great. I couldn’t believe how reasonable the repair price was. They are my go to people now
Joyce BeckerJoyce Becker
18:45 06 Jul 22
Chad was amazing and so helpful. He was able to retrieve my files from a computer that crashed and nobody else was able to do that. He also gave me some good advice about my website. I will never go anywhere else
Blue SkyBlue Sky
22:58 30 Jun 22
My highest recommendations, Chad took a dead laptop ..brought it back to life, returned it in better condition than when it was dropped off ...and saved all the data that was otherwise lost. His prices are very very reasonable .... amazing service and turnaround was next day .... I could not have found anyone better ... CGC are the absolute best in my opinion...reliable and fair.
kathi davieskathi davies
21:10 29 Jun 22
Brought my iPhone to Cary Grove Computers today after it stopped working. Thought for sure I was going to have to go buy a new phone but figured it was worth a try. Not only did they fix it but I had it back in under 2 hours. Also was expecting to pay much more for such great service than I did! Thanks Cary Grove Computers ! Made my day!
Aimee WoodAimee Wood
19:47 29 Jun 22
Shout out to Chad at Cary Grove Computers for fixing my laptop in a timely manner! He was honest, fast, and provided a very reasonable price. I highly recommend Cary Grove Computers for any of your computer/phone/tablet needs!
15:39 02 Jun 22
Very friendly service, they were able to reset my computer and get it running very fast again! 10/10 would reccomend, if I have any more computer issues I'll definitely be going to them again. Their prices are very fair as well!
Phyllis HahnPhyllis Hahn
16:31 02 May 22
I took a laptop in that had a very intermittent problem. They couldn't get it to fail but one of their technicians thought of something he had dealt with in the past and they tried it. It worked! No more problem, cost was extremely reasonable. Very nice people to work with.
claudia conroyclaudia conroy
17:08 29 Apr 22
Chad at Cary Grove Computers is quick, personable and patient with someone like me who is not very smart when it come to computers. He replaced a hard drive when he could have tried to sell me a new laptop. Then he offered to transfer data if my backup program didn’t. Will definitely use them again if needed.
Rob LutzowRob Lutzow
16:11 04 Apr 22
Awesome Service and Good Value! Also easy to find right off Northwest Highway in Cary!
Sandra GranthamSandra Grantham
15:36 01 Feb 22
Great company. Took my 15 year old MacBook Pro to Chad he not only backed up everything for me he updated my operating system. This thing is lightning fast now! Saved me from having to purchase a new one. These folks are great to work with I highly recommend them.
Michael HartMichael Hart
17:05 26 Jan 22
My computer would not boot up, I tried everything I could think of and could not get it working. I was recommended Cary Grove Computer Repair by a friend and after reading some reviews I thought I would give them a try. I am so glad I did as he was able to fix the problem, replace and upgrade the hard drive. Computer works great now. Very friendly, honest and informative. The prices are also very reasonable. From now on I will be taking all the computer repairs to Cary Grove Computer Repair.
DT JauchDT Jauch
18:32 18 Jan 22
Got a quote in 1 min, and got screen fixed within an hour. The tech is so nice as well. Highly recommend
Chad SeversonChad Severson
21:52 18 Nov 21
Chad is the man! Great place for Apple fixes. He is reliable, fair, and goes above and beyond to accommodate his customers. I wouldn’t go anywhere else! And oh yeah, his prices are good. Stop by and see Chad!
Larry KujovichLarry Kujovich
17:57 22 Jul 21
Service was very fast and reasonable with super helpful and friendly owners. A real find!!
Mark AnthonyMark Anthony
15:44 20 May 21
Great service. Very friendly and affordable. Quality work! HIGHLY RECOMMENDED
Herman RodiekHerman Rodiek
01:42 14 Dec 19
Chad and his staff did a OUTSTANDING job. It was a real pleasure doing business with them.I try and do business with local businesses instead of major chains. I cant say enough about the customer service and reasonable rates. I highly recommend going to them...Any future issues I have I'm going there. Thanks again for such a pleasurable experience.
Brian ShawBrian Shaw
05:01 15 Nov 19
Chad was great. He was fair and honest. He fixed my Macbook Pro in a timely manner. I would recommend Cary Grove Computers to anyone.
Lance NeusesLance Neuses
17:39 12 Nov 19
Great, fast, reliable service. Fair pricing. Would highly recommend.
Sue BachSue Bach
23:34 12 Sep 19
Cary Grove Computers was able to not only restore my computer, but also saves all my files. Very pleased with their service, timeliness and fair prices. The owner is helpful and can be trusted. Would recommend and use them in the future.
Joe LanceJoe Lance
15:04 31 Aug 19
Chad has bailed my laptop out of laptop jail on several occasions. He has excellent knowledge and the patience of Job. I would never hesitate to do business with these folks. Nice selection of gently used electronics too!
Nery CaballeroNery Caballero
20:11 04 Dec 18
Chad showed great Professionalism! he listened to the problems my computer had, I was very clear in my budget and he worked a simple affordable solution, delivered results really fast. I will recommend his shop 100%, great service great communication! And he is very knowledgeable. Thanks Chad!
Sue SchuerrSue Schuerr
17:18 04 Dec 18
I found CG computers to be very helpful. My husband tried to make my computer grow by watering it. Actually he stumbled while watering the plants and destroyed my computer. After a gallant effort to restore it failed, CG came to the rescue by provided me a rebuilt Dell computer. I am a writer and public speaker and I depend on having a good computer and this one will do the trick for me. Thanks CG computers
Audrey GarciaAudrey Garcia
02:54 28 Nov 18
My iPad ?home? button was broken and was thinking I may need to buy a new one. I brought it to Cary Grove Computers they fixed it super quick and very reasonably too! Very happy with the service.
katie grosskatie gross
04:06 26 Sep 18
I would never take my Mac anywhere else. I have used Cary Grove Computers twice now to fix separate issues with my computer and I have always received the best customer service and repair options! They are reasonable, forward and extremely honest with what needs to be done. And, they do not try and tack on any ?hidden fee?s? or unnecessary charges to your repair. The owner even leaves the option of ?after hours? help, and is great about responding to any questions. 12/10 would recommend anyone with a computer problem (whether it be software, or physical repair) to check out!
Helen L ReedHelen L Reed
16:58 15 Aug 18
I highly recommend Gary Grove computer service: 1: They are local in my community . 2. I worked with a ? real caring person?. 3. They worked on my computer in a timely fashion. 4. Price was reasonable 5. I felt they were trustworthy . Helen
Sam CalabreseSam Calabrese
14:42 04 Jul 18
I?ve purchased computers and had my sons gaming computer fixed at Cary Grove. The people are very nice , honest, and affordable. I recommend this establishment to anyone looking to save data, purchase a Mac Laptop or Desktop, accessories, and more!
Paul HolderPaul Holder
19:57 27 Jun 18
Our computer was no longer recognizing our monitor. After looking at local reviews, decided to bring it to Cary Grove Computers. The owner worked to find a problem but after three days said that everything looked good. He was very helpful and very good at keeping us updated on how the work was going. Brought the computer home plugged it in and worked right away, as things go ... He seems to have great prices on new and refurbished computers and the service charge was very reasonable. Great experience overall.
Poochie GirlPoochie Girl
14:42 14 Jun 18
I highly recommend Cary Grove Computers. I have used their services many times and referred many family members and friends. Chad offers the best customer service and great quality work! You won?t be disappointed!
Laura BergmanLaura Bergman
13:30 10 Jun 18
Would highly recommend Cary grove computers! I called on a Friday night with a shattered iPhone 7 screen and had an appt on Saturday at 930am. Very reasonable prices as well! Didn?t break the bank! It took less than an hour and my phone is brand new again! Very clean store and friendly service! Thanks again!
Shedrick Duncan IIShedrick Duncan II
17:05 28 Mar 18
I was looking for a local repair shop for my wife's Mac. I came across Carry Grove Computers on Google and came to check them out. The service was great and Chad was so easy to talk to. Very helpful and fair prices! Highly recommend this location.

A true treasure to have found Chad and his company, Cary-Grove Computers. My husband and I purchased one of his refurbished Mac computers and it is AMAZING! Chad was okay with us making a few payments towards it. Chad helped us out with navigating this new find. My family and I were only PC users. Chad had all the patience of a saint with answering the many questions we had; but also provided a mini hands on class to get both my husband and I ‘up and running’. We will with no doubt return to Cary-Grove Computers for all our computer needs. Also – Chad replaced the damaged screen for our laptop at a very fair price and had it returned to us in a short period of time

Warmest of thanks
Galats of Fox River Grove, IL

Chad did a wonderful job replacing my laptop keyboard. Fair price and great work. -Kevin

Just thought I would thank you again. My computer was fixed under warranty from you and its working great. Thanks again for standing behind your sales and work -Dave

Chad is wonderful, kind and very patient..I highly recommend his services -Noranne

Excellent service. He searched hard for a solution to my problem and when one solution was too expensive,we came up with something that was more within my budget, and I am extremely happy. I would definitely recommend this place to anyone. -Jessica

Chad has always been very knowledgeable, patient, and encouraging when I come to him with a computer problem. As a senior citizen that has been so important. I would recommend Chad’s services to anyone. -Candace

Cary Grove Computer Repair did a great job replacing 2 iPad Screens for me. They were fast and efficient at a fair price. I will be a repeat customer. -Mike

Chad is knowledgeable, a straight shooter and heckuva nice guy! A combination that’s hard to find. He guided us through a difficult problem with my daughter’s MAC and got us back up and running in a timely fashion. We will be back! -Ron

Wonderful Computer services. Completely trustworthy. My laptop was hacked and Cary Grove Computer Repair was able to clean up the mess and restore operating systems in exactly the way that I use them! Very accommodating. They are my “go-to” computer service company! I highly recommend using their services! -Cindy D

Chad runs his business with outstanding integrity. The first time I came to him with an HP computer that would not power up he troubleshot it on the spot and found the external supply, not the computer to be the issue. He sold me a universal supply for less that $25. He could have easily provided hours of analysis and charged far more. Because of this integrity I have taken all my issues to him. He has replaced a 17″ flat screen on my HP and saved me a ton of money. I would highly recommend Chad. His integrity and knowledge of equipment repairs is outstanding. -Jim

When my Mac hard drive failed and the Apple store couldn’t help me, Chad managed to recover all my files and pictures. Not only was he a lifesaver, but he was very professional and reasonably priced. I’m now a customer for his backup services. -Jenny

Very simple Chad is the best he’s very knowledgeable and gives you a fair price. -Donna

Great Service. The glass on my iPad was shattered! The Apple store told me they wouldn’t fix it, but could trade it in for $249 and get the same model, which I bought 4 years ago! I took it to Chad and had it back with 24 hours. Cost was just $99, as quoted! I’d recommend to anyone! -Barb

I had a very positive experience with the company and would recommend them to everyone I know. -Terry

Used your service twice in the last month , completely satisfied with my laptop , customer for life thank you so much -Jim

This was my first time using this company and I couldn’t be happier. I’ve recommended them to numerous people. You can be confident in the quality of workmanship you will receive. -Margaret

Chad is the best, he has helped me with my computer needs for about five years and he’s been flawless. -Jock

I had a computer that had slowed down to a crawl. I took it to Cary Grove Computer Repair upon recommendation from a friend at work. Chad worked at it for a couple days and realized that the virus was extremely difficult to remove. He stated that a fresh start was needed by wiping the drive with transfer of the data to a temporary drive beforehand. He went through that process and reloaded the data and programs for a fraction of the cost of what it would have been to replace my laptop. Now it runs extremely fast and is a productive machine again! I would recommend Cary Grove Computer Repair for those looking for a reasonably priced, great service. -Ted

Great guy! Great service! Great prices ! Thanks! -Pat

When we were due to upgrade our home computer before the school year, I went straight to Chad for a consult, and he quickly provided several recommendations on new laptops that would fit our family’s needs and budget. I readily admit being overwhelmed by the vast consumer choices as well as the technical aspects of file transfers, MS downloads, malware protection and so I was thrilled for Chad’s help walking me through the purchasing process and then completing the new laptop set-up, on time and for an extremely fair price. I’d been to CG Computer repair last year for virus removal and I knew from that first interaction that Chad was reliable, honest, thorough, and trustworthy. It’s why we came back, and it’s precisely why we have him as our #1 contact for any computing issues in the future. -Steve

When my daughter dropped my wife’s iPad cracking the screen. I thought OH NO! there goes $800 down the toilet. But thanks to Chad a reasonable replacement of the screen was achieved and my wife is a happy camper. Chad did a wonderful job. -Michael

Chad fixed my shattered iPad screen after I dropped it while skyping with my husband who was deployed. Needless to say, I was a nervous wreck, thinking that it was a lost cause and that I would have to purchase a new iPad. Chad was honest and courteous. I couldn’t have asked for anyone more understanding and sympathetic. I have recommended him to other people and will be bringing my computers in for some “clean-up” work. -Christy

Chad was great to deal with and very helpful with all the problems I had. He fixed a very bad virus for me and then got me into a better computer than I had. He moved all my files to my new one and even made some work better for me. He understands people who are not very good with computers and takes his time with them. He was great to deal with, and will continue doing so. I have recommended him to other people and hope they use him. -Dave

I found this company and staff to be honest and competent and the customer service was excellent. The follow up was great and I would recommend them to anyone. -Terry

Chad is awesome! When I cracked my iPhone screen, I thought I could fix it myself. The YouTube video said ?three minutes and three screws? and made it look so easy. I ordered the DIY kit online and it arrived a week later. An hour into trying to fix it myself, my phone was in about 30 pieces (there was way more than three screws), I was totally frustrated and worried I was going to break it more than it already was. I called Chad and then brought him the many pieces of my broken phone. He had it back together and ready for me to pick up in just a few hours. It?s as good as new now. I wish I had just called him in the first place! Wonderful fast service, great prices and a great guy! Call Chad if you ever need your phone, tablet or computer repaired. -Katie

Chad is great! He has been so helpful every time I have called him with a question or problem. And that has been many times. He is very patient with my lack of computer skills. I have much more confidence in using the computer knowing he is always there for any help I need. He was recommended to me and I would tell anyone to see him for great fast service and reasonable charges. -Jean

Chad was wonderful and saved all my documents and pictures. My hard drive was gone but he advised me about a great computer choice and transferred all my information. He explains things so someone who is not a computer expert can understand. He works very quickly. Thanks for you excellent job! -Cathy

Great service. Very honest in telling me that the laptop was not worth the repair cost. Backed up all my data for me which was a big help. Thanks Chad! -Mike

Chad brought my computer back to life! He went over and above to work with me. Five stars and two thumbs up. I have his phone number on speed dial now–he is the one to call if you are having problems. Honest and just a nice guy! -Sue

Professional and, especially, courteous service with great results. -Kathleen

The service and work quality at Cary Grove Computer has been first class, on time and at fair prices. We will continue to take our business here. -Ron

I’ve been in ham radio and computers for over 30 yrs. Been to many computer repair locations including the big big stores. Never been to a better nor more professional repair person than Chad. No sales pressure, just reasonably priced excellent service. It cannot get any better. Thanks Chad. -Jim Mc.

I cannot thank Chad enough for getting my family back online. After having bad experiences in the past with even “friends” helping me with my PC problems, I was very leary of who to go to when our PC went down. Chad was so professional and kind to me in all aspects of the repair I needed. His price was within my budget and I am pretty sure he made sure of it once he realized that I am a struggling single Mom. I HIGHLY recommend Cary Grove Computer Repair and would not go anywhere else. Thank you again Chad! -Dee K.

I had a VERY Positive experience with Cary Grove Computer Repair. I highly recommend them. Chad is sooo very helpful, both during my repair and after. I can call him anytime with questions, and he gladly helps me! Forget the Big Box Stores & go here! You will NOT be disappointed. (Prices are really good too!) 2 Thumbs Up for sure! -Fran V.

My HP Desktop computer went down and would no longer start. After trying all the emergency tasks that HP recommends, it still would not start. I found Cary Grove Computer Repair on my tablet while on Facebook. Someone was trying to tell me something (if you know what I mean.) I am all about supporting local business so I gave a call to Chad and Long story short…It was repaired within 24 hours at an incredible low reasonable price. -Larry H.

I highly recommend him. He has good business ethics and I will gladly refer any of my friends, neighbors, and family for any computer issues they might have. Thanks Chad…you rock!

Excellent guy to work with! Thought the laptop was a goner but he saved it! Will always be my go to guy for PC issues. – Keely H.

Professional, fast, HONEST computer repair and, on top of that, a great value. Will tell you up front if computer is worth even repairing. GREAT for those whose kids download all sorts of unintentional viruses that totally mess up the computer. Can’t say enough great things! – Jan W.

Chad is always willing to do his best, even when the computer is a nightmare (as only I can create)! – Carrie Q.

Chad fixed the virus in my computer and was very knowledgeable and friendly also. I highly recommend him. -Sue

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