What helps future customers feel confident in our services is what our current customers are saying about us. Please post your experience with us on either Yelp or Google. We appreciate all feedback. If you are at all unhappy with our services please contact me directly at 847-230-9111 or email Chad@CaryGroveComputers.com and I will do everything I can to resolve it.
We would appreciate posting on both sites.
Chad did a wonderful job replacing my laptop keyboard. Fair price and great work. -Kevin
Just thought I would thank you again. My computer was fixed under warranty from you and its working great. Thanks again for standing behind your sales and work -Dave
Chad is wonderful, kind and very patient..I highly recommend his services -Noranne
Excellent service. He searched hard for a solution to my problem and when one solution was too expensive,we came up with something that was more within my budget, and I am extremely happy. I would definitely recommend this place to anyone. -Jessica
Chad has always been very knowledgeable, patient, and encouraging when I come to him with a computer problem. As a senior citizen that has been so important. I would recommend Chad's services to anyone. -Candace
Cary Grove Computer Repair did a great job replacing 2 iPad Screens for me. They were fast and efficient at a fair price. I will be a repeat customer. -Mike
Chad is knowledgeable, a straight shooter and heckuva nice guy! A combination that's hard to find. He guided us through a difficult problem with my daughter's MAC and got us back up and running in a timely fashion. We will be back! -Ron
Wonderful Computer services. Completely trustworthy. My laptop was hacked and Cary Grove Computer Repair was able to clean up the mess and restore operating systems in exactly the way that I use them! Very accommodating. They are my "go-to" computer service company! I highly recommend using their services! -Cindy D
Chad runs his business with outstanding integrity. The first time I came to him with an HP computer that would not power up he troubleshot it on the spot and found the external supply, not the computer to be the issue. He sold me a universal supply for less that $25. He could have easily provided hours of analysis and charged far more. Because of this integrity I have taken all my issues to him. He has replaced a 17" flat screen on my HP and saved me a ton of money. I would highly recommend Chad. His integrity and knowledge of equipment repairs is outstanding. -Jim
When my Mac hard drive failed and the Apple store couldn't help me, Chad managed to recover all my files and pictures. Not only was he a lifesaver, but he was very professional and reasonably priced. I'm now a customer for his backup services. -Jenny
Very simple Chad is the best he's very knowledgeable and gives you a fair price. -Donna
Great Service. The glass on my iPad was shattered! The Apple store told me they wouldn't fix it, but could trade it in for $249 and get the same model, which I bought 4 years ago! I took it to Chad and had it back with 24 hours. Cost was just $99, as quoted! I'd recommend to anyone! -Barb
I had a very positive experience with the company and would recommend them to everyone I know. -Terry
Used your service twice in the last month , completely satisfied with my laptop , customer for life thank you so much -Jim
This was my first time using this company and I couldn't be happier. I've recommended them to numerous people. You can be confident in the quality of workmanship you will receive. -Margaret
Chad is the best, he has helped me with my computer needs for about five years and he's been flawless. -Jock
I had a computer that had slowed down to a crawl. I took it to Cary Grove Computer Repair upon recommendation from a friend at work. Chad worked at it for a couple days and realized that the virus was extremely difficult to remove. He stated that a fresh start was needed by wiping the drive with transfer of the data to a temporary drive beforehand. He went through that process and reloaded the data and programs for a fraction of the cost of what it would have been to replace my laptop. Now it runs extremely fast and is a productive machine again! I would recommend Cary Grove Computer Repair for those looking for a reasonably priced, great service. -Ted
Great guy! Great service! Great prices ! Thanks! -Pat
When we were due to upgrade our home computer before the school year, I went straight to Chad for a consult, and he quickly provided several recommendations on new laptops that would fit our family's needs and budget. I readily admit being overwhelmed by the vast consumer choices as well as the technical aspects of file transfers, MS downloads, malware protection and so I was thrilled for Chad's help walking me through the purchasing process and then completing the new laptop set-up, on time and for an extremely fair price. I'd been to CG Computer repair last year for virus removal and I knew from that first interaction that Chad was reliable, honest, thorough, and trustworthy. It's why we came back, and it's precisely why we have him as our #1 contact for any computing issues in the future. -Steve
When my daughter dropped my wife's iPad cracking the screen. I thought OH NO! there goes $800 down the toilet. But thanks to Chad a reasonable replacement of the screen was achieved and my wife is a happy camper. Chad did a wonderful job. -Michael
Chad fixed my shattered iPad screen after I dropped it while skyping with my husband who was deployed. Needless to say, I was a nervous wreck, thinking that it was a lost cause and that I would have to purchase a new iPad. Chad was honest and courteous. I couldn't have asked for anyone more understanding and sympathetic. I have recommended him to other people and will be bringing my computers in for some "clean-up" work. -Christy
Chad was great to deal with and very helpful with all the problems I had. He fixed a very bad virus for me and then got me into a better computer than I had. He moved all my files to my new one and even made some work better for me. He understands people who are not very good with computers and takes his time with them. He was great to deal with, and will continue doing so. I have recommended him to other people and hope they use him. -Dave
I found this company and staff to be honest and competent and the customer service was excellent. The follow up was great and I would recommend them to anyone. -Terry
Chad is awesome! When I cracked my iPhone screen, I thought I could fix it myself. The YouTube video said “three minutes and three screws” and made it look so easy. I ordered the DIY kit online and it arrived a week later. An hour into trying to fix it myself, my phone was in about 30 pieces (there was way more than three screws), I was totally frustrated and worried I was going to break it more than it already was. I called Chad and then brought him the many pieces of my broken phone. He had it back together and ready for me to pick up in just a few hours. It’s as good as new now. I wish I had just called him in the first place! Wonderful fast service, great prices and a great guy! Call Chad if you ever need your phone, tablet or computer repaired. -Katie
Chad is great! He has been so helpful every time I have called him with a question or problem. And that has been many times. He is very patient with my lack of computer skills. I have much more confidence in using the computer knowing he is always there for any help I need. He was recommended to me and I would tell anyone to see him for great fast service and reasonable charges. -Jean
Chad was wonderful and saved all my documents and pictures. My hard drive was gone but he advised me about a great computer choice and transferred all my information. He explains things so someone who is not a computer expert can understand. He works very quickly. Thanks for you excellent job! -Cathy
Great service. Very honest in telling me that the laptop was not worth the repair cost. Backed up all my data for me which was a big help. Thanks Chad! -Mike
Chad brought my computer back to life! He went over and above to work with me. Five stars and two thumbs up. I have his phone number on speed dial now--he is the one to call if you are having problems. Honest and just a nice guy! -Sue
Professional and, especially, courteous service with great results. -Kathleen
The service and work quality at Cary Grove Computer has been first class, on time and at fair prices. We will continue to take our business here. -Ron
I've been in ham radio and computers for over 30 yrs. Been to many computer repair locations including the big big stores. Never been to a better nor more professional repair person than Chad. No sales pressure, just reasonably priced excellent service. It cannot get any better. Thanks Chad. -Jim Mc.
I cannot thank Chad enough for getting my family back online. After having bad experiences in the past with even "friends" helping me with my PC problems, I was very leary of who to go to when our PC went down. Chad was so professional and kind to me in all aspects of the repair I needed. His price was within my budget and I am pretty sure he made sure of it once he realized that I am a struggling single Mom. I HIGHLY recommend Cary Grove Computer Repair and would not go anywhere else. Thank you again Chad! -Dee K.
I had a VERY Positive experience with Cary Grove Computer Repair. I highly recommend them. Chad is sooo very helpful, both during my repair and after. I can call him anytime with questions, and he gladly helps me! Forget the Big Box Stores & go here! You will NOT be disappointed. (Prices are really good too!) 2 Thumbs Up for sure! -Fran V.
My HP Desktop computer went down and would no longer start. After trying all the emergency tasks that HP recommends, it still would not start. I found Cary Grove Computer Repair on my tablet while on Facebook. Someone was trying to tell me something (if you know what I mean.) I am all about supporting local business so I gave a call to Chad and Long story short...It was repaired within 24 hours at an incredible low reasonable price. -Larry H.
I highly recommend him. He has good business ethics and I will gladly refer any of my friends, neighbors, and family for any computer issues they might have. Thanks Chad...you rock!
Excellent guy to work with! Thought the laptop was a goner but he saved it! Will always be my go to guy for PC issues. - Keely H.
Professional, fast, HONEST computer repair and, on top of that, a great value. Will tell you up front if computer is worth even repairing. GREAT for those whose kids download all sorts of unintentional viruses that totally mess up the computer. Can't say enough great things! - Jan W.
Chad is always willing to do his best, even when the computer is a nightmare (as only I can create)! - Carrie Q.
Chad fixed the virus in my computer and was very knowledgeable and friendly also. I highly recommend him. -Sue